Collecting the Keys to Your HDB Flat? Here’s What to Expect!

Collecting the Keys to Your HDB Flat? Here’s What to Expect!

The Welcome Kit has been recently refreshed, to commemorate HDB’s 60th anniversary!

Congratulations, you’re officially a homeowner!

While key collection is a straightforward process, you should prepare ahead to make the experience at HDB Hub even more of a breeze. Here are some tips to help you mark this milestone in your homeownership journey like a champ!

New homeowners Hariz and Hanaa with the new welcome kit

Save the Date

Make your work arrangements early to ensure that your key collection experience is a relaxing and memorable one! While we have taken pains to streamline the key collection process,  we recommend setting aside some extra time to visit your new home after the appointment for the very first time (remember the pineapple for good luck!). You can also explore your new neighbourhood and enjoy a sumptuous meal to celebrate the start of your homeownership journey!

Get Your SingPass (and 2FA) Ready

You will need your SingPass login and its 2-Factor Authentication (2FA) set up if you are using your CPF savings for the flat purchase. Login to your account prior to the appointment date, to ensure that you’re able to access it and avoid having to reset your password at the very last minute!

Activate Your Utilities

That’s right, you can do so before key collection! Getting this settled early means one less thing to worry about, and it also allows you to start checking for defects early and shorten your overall renovation journey. The application can be done completely online.

Bring the Required Documents

The following list of documents is mandatory. Make sure you have them ready before the appointment –

Identification Cards (IC) Make sure that all applicants (for married couples that means both husband and wife) have your IC with you.   According to ICA’s website, the processing time for a replacement IC can take up to a month for first loss and up to 3 months for subsequent losses. If you’ve misplaced your NRIC, do apply for a replacement early.
Certificate of insurance You must buy fire insurance from HDB’s appointed insurer, FWD Singapore Pte Ltd (FWD), if you are taking an HDB housing loan.
Completed GIRO form if you are paying monthly loan instalments partially or fully by cash You may apply for GIRO payment on HDB’s website. Print and sign on the completed form and bring them along with you for your appointment.
Power of Attorney If you are unable to attend the appointment, you may appoint an attorney whom must bring along with him the Power of Attorney. If you are overseas, the attorney must bring one true copy of the document certified by the solicitors and two photocopies.

Collect Your Welcome Kit

This is the moment that you have been waiting for! You might be surprised to know that HDB provides new homeowners with a beautifully designed Welcome Kit. Its design and content have been refreshed recently to commemorate HDB’s 60th anniversary in 2020!

You will find the keys to your flat in a sleek and classy pouch inside a tote bag adorned with iconic sights of the heartland. Be sure to check that you have all the keys and do test them out during your visit to your new home.

Source: mynicehome.gov.sg